We have a wealth of experience in mediation and were founded in 1983. We are a Norfolk charity and our trained family mediators are available across the county at offices in Great Yarmouth, King's Lynn, Norwich, Swaffham and Thetford.

All our qualified team of professional mediators are members of the Family Mediators Association or National Family Mediation and work to the agreed Code of Practice of the Family Mediation Council.

Mediators are specially trained in resolving emotive issues such as residence and contact with children. They are experienced in handling conflict and in protecting the interests of anyone who feels vulnerable or disadvantaged during divorce or separation discussions.

Mediators will also help you sort out the separation of your finances, whether you are married, living together or in a civil partnership.

Divorce and separation can involve a number of different issues and mediators' extensive training includes speaking with children, resolving financial matters (including pensions), understanding cultural differences and how the fear of domestic abuse can affect decisions.

We have three mediators working within our service, all of whom have experience of working with children and families undergoing the stress and trauma of divorce. Their professional backgrounds include law, social work, education, and probation work.

Meet the team

Our mediators

Lansley Hough
Lansley Hough
Lansley has both LSC and NFM accreditation and has worked as a mediator for NFMS for over ten years. Mediation and its power to untangle complicated personal issues has always been part of her work with families, previously as a qualified Social Worker and within the Probation service. She believes children thrive when they have a loving relationship with both parents and that mediation enables parents to make shared parenting arrangements that suit their unique circumstances. Qualified in all issues mediation. Lansley also works with people wanting to deal with property and financial issues in a non-adversarial setting.
 
Anita Smith
Anita Smith
Anita has a background in family law working in New Zealand for several years. On moving to England she investigated complaints against solicitors for the Law Society before training as a counsellor working with individuals and couples. Her interest in mediation developed from her seeking an effective means to assist separating couples to part with as little emotional turmoil as possible for themselves and their children. Anita started mediating in 2008 in All Issues cases.
 

Debbie Wahle
Debbie has a background in family and criminal law, having been a founding partner in an award winning London based legal practice. Debbie has recently returned from working overseas for four years. On her return to the UK Debbie undertook family mediation training and is working towards accreditation.  After two decades as a solicitor she is delighted to have joined the Norfolk Family Mediation Service recently and is committed to joining the excellent mediators, assisting separated families to reach satisfactory resolution through the mediation process.

Office team

Simon Pickering, Development Director
Simon began his career working with disenfranchised young people in inner-London, having worked previously for BBC Children Need and local authorities in Suffolk. He is responsible for the development and services offered by Norfolk Family Mediation. He was previously on the board of a social enterprise called Noise Solution that provides music based intervention for disadvantaged young people. He is married and lives in Suffolk with his wife and daughter.

Jayne Gilman, Office Manager
Jayne joined Norfolk Family Mediation in 2000 following two years studying computing at City College Norwich. She oversees the day to day running of the office and is supported by Administrator Karen and Volunteer Ursula. Jayne is a divorced mother of three grown- up children and has six grandchildren.

Our trustees

Stephen Burke
Stephen Burke
Thirty years' experience working with national organisations as a leader and senior manager. He has been chief executive of two national charities, on the board and chair of national and local charities, leader of a London borough and represented local government across London. Currently he is director of two pioneering social enterprises and chair/trustee of several housing, care, health and older people's organisations.
 
John Brydon
John Brydon
My main career was in banking; initially branch and then on the corporate side. Subsequently I spent some years in business administration working for a number of different and quite varied enterprises. I have always believed in giving back to society and have been a member of numerous business and charitable organisations for over 50 years. I joined Norfolk Family Mediation Service in August 2012 and have actively been involved in a number of changes that have or are being implemented. Married, I have a son and daughter both working away. Apart from my voluntary work, I enjoy reading, music, gardening and wine - collecting and drinking!
 
Jane Anderson
Jane Anderson
 
Sue Spooner
Sue Spooner
Sue is a sociologist who has lived and worked in Norfolk for almost 20 years and researched a range of social issues. During the lead up to the millennium she was project officer for the EDP WeCare2000 Appeal to raise £1million to endow the Norfolk Millennium Trust for Carers. Sue has also been a volunteer for various organisations including the YWCA, Victim Support, Nelson's Journey, and was the Chair of WHISS (Women’s Health Information and Support Services). Being a Trustee of the Norfolk Family Mediation Service is particularly relevant to her interest in the impact on children when their parents separate and also the effects on other family members, including grandparents. She is delighted to be a part of the important work of NFMS.
 
Lesley Whitney
Lesley Whitney
Most of Lesley's working life was spent in local government where she held various posts including residential social worker, under-fives officer, head of early years, assistant director of education and finally assistant director of children's services. She retired from local government in October 2013 in order to spend more time with her grandchildren who live locally and to pursue my own personal interests. Lesley is delighted to be a trustee for the Norfolk Family Mediation Service. She has significant work experience and some personal experience of the effect of family breakdown on children and young people and hopes to use that experience to contribute to the ongoing development of the service.
 
Andrew Stronach

Andrew Stronach
Andrew went to high school in Norwich and trained as a news journalist with the Eastern Daily Press after leaving university. He is currently Head of Communications and Marketing at Norfolk Community Health and Care NHS Trust. Andrew is a Chartered Institute of Public Relations (CIPR) Accredited Practitioner. Happily married and a father of three, Andrew has, in the past, had personal experience of a difficult relationship breakdown and is committed to helping families and children access mediation.